I usually have the doll no more than a week so I have a very fast turn-around, I start to
work on your doll the same day I receive her. You send her one week and she should be home the next week unless she has major problems. (I would contact you before going any futher if there are any problems0.
If your doll is in need of some New Hair Plugs (where her hair is thin or she only now has a hole where there used to be hair) I will add up to 15 - 20 "FREE Hair PLUGS" when needed ...if any additonal plugs are needed you can get a dozen more for $1.00